Privacy Policy

We will always keep your data safe and secure. So you are clued up; here is why we need your data and how we will use it.
Protecting Your Privacy
Gentle world Bd, we are 100% committed to protecting the privacy and security of our customers and site visitors. The Gentle world Bd team is aware of how critical your privacy is. If you have any questions about how we protect your privacy, drop us a line at gentleworldbd4@gmail.com.
For all our services, the data controller — the company responsible for your privacy — is Gentle world Bd.
How to contact us:

Legal Basis: 

Whenever we process your personal information, we have to have something called a “legal basis” for what we do. The different legal bases we rely on are:
Consent: You have told us you are happy for us to process your personal information for a specific purpose (s)
Legitimate interests: Processing is necessary to conduct our business, but not where your interests or rights override our interests.
Performance of a contract: We must process your personal information to be able to provide you with one of our products or services.


Vital interests:  The processing of your personal information is necessary to protect you or someone else’s life.


Legal obligation: We are required to process your personal information by law.


What sorts of personal information do we hold?

Information that you provide to us such as your name, address, phone number, email address and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media;
Information about the services we provide you (including the things we offer you, when and where, the way you use our products and services)
Information required to make decisions about your applications for products and services we offer
Information about whether or not you want to receive marketing communications from us
Information about any device you have used to access our services (such as your device’s make and model, browser or IP address) and also how you use our services
Your contact details, emails and other electronic communications you receive from us, and how you interact with them. For example whether the communication has been opened, if you have clicked on any links within that communication and the device you used. We do this because we want to make sure that our communications are relevant for you, so if you do not open them or do not click on any links in them, we know we need to improve our services.

How do we use your information?
We use your information in several different ways — what we do depends on the information. Your details, such as your name, gender, address, email address, screen name and phone number, we may use your information in the following ways:
Identify you when you visit our website or contact us;
Send you account and service updates, such as updates to our Terms and Conditions and appointment confirmations;
We try to understand our customers to provide you with a great user experience, personalized offers, shopping ideas and online advertising. Understanding how you use our platform, how you interact with our website, where and when you shop, the products and services you buy and how you use and browse our websites help us do this.
We use your personal information for statistical analysis and to help us understand more about our customers. That includes understanding the products and services you buy. Analysis helps us to serve you better and find ways to improve our services.
We use your personal information to contact you. This may be concerning a service update, an issue you have raised with us, conducting market research, or asking for your feedback regarding our services.
We use your personal information to provide relevant marketing communications (including email, phone, SMS, post or online advertising) relating to our products and services. As part of this, online advertising may be displayed on websites across Gentle world and other organizations’ websites and online media channels. We may also use information about how you shop with us to measure the effectiveness of these campaigns.

Sharing Your Information:
We do not, and will not, sell any of your data to any third party – including your name, gender, address, email address and phone number. We want to earn and maintain your trust, and we believe this is essential. For some campaigns, maybe we work with different companies to help us provide the products and services you require from us or think you might be interested in.
We take protecting your personal information seriously.